Frequently Asked Questions

COVID-19 (Coronavirus) - Information for customers.
Reopening leisure centres

COVID-19 (Coronavirus) - Information for customers.

Gyms & Leisure venues

Our gyms and leisure venues are open. All restrictions put in place in response to the pandemic were lifted on 19th July 2021.

Jack Hunt Pool is currently open for school and Swim Academy swimming lessons only. 

Swim Academy

Our Swim Academy classes are now operating.

Any queries should be directed to


Club Viva Childcare

Club Viva is open, offering before and after school childcare at Hampton and holiday childcare across the city. For enquiries please contact or visit



Reopening leisure centres

Reopening Vivacity leisure centres

Our gyms and leisure venues across the city are now open.

Jack Hunt Pool & Gym is only open for Swim Academy and school groups at the current time.

What are the opening times?

You can find the opening hours on our individual venue pages here. 



What is Vivacity doing to make the leisure centre safe?

As always your safety is our priority.  

We carry out monthly anti-viral fogging of our venues and equipment using Zoono.

We continue our high standards of cleaning and provide customers with cleaning stations and hand sanitiser for their personal use.

Is there a class timetable?

Yes, our class timetables are available. This will be reviewed constantly with the aim to provide the best class offering to our members in line with government guidance. Class timetable

Will changing rooms, showers and lockers be available?

Showers, changing rooms and lockers are open.  

Will the sauna and steam rooms be open?

Our sauna and steam rooms are open.

Can I join the gym?

Yes, you can join the gym in the following ways:

- Online 

- Call to book an appointment with our gym team on 01733 864 000

- Visit either Vivacity Premier Fitness or Regional Fitness & Swimming Centre