The pool at Premier Fitness will be closed on Monday morning (10 Feb) for essential maintenance. We apologise for any inconvenience caused.

Sorry that you feel the need to complain, your feedback matters to us

Please use this form to make a complaint relating to a Vivacity service. 

Our complaints procedure requires all complaints to be investigated and responded to within 15 working days.
Where an investigation is likely to take more than 2 working days, an acknowledgement will be sent to you explaining the timescales for responding.