Student Membership terms and conditions: 

These terms form part of your membership agreement with vivacity culture and leisure. Your membership agreement with us is made when your membership application is completed by you and signed by us and consists of that form and these terms. These documents form a legal agreement between us, so please make sure you carefully read these terms & conditions and the membership application form.

By purchasing a 3 month student membership, you are accepting these terms and conditions

1) Student membership payment

The student membership is £85 for 3 consecutive months. You must pay the full membership payment of £85 for the 3 month gym membership in a single lump sum.  The membership runs for 3 months from the date of purchase and is available to buy from 28th June 2019 until 30th September 2019. You will not be refunded if you do not use the facilities.

PLEASE NOTE THAT STUDENT MEMBERSHIP FEES ARE NOT REFUNDABLE IN FULL OR IN PART IF YOUR MEMBERSHIP IS CANCELLED. 

2) Membership categories

You must be a student and able to prove you are a student with your NUS card or letter from your University when you join. If you join online you will need to show proof when you collect your membership card.

When you purchase a 3 month student membership it allows you access to Regional fitness and swimming centre, Hampton leisure centre, Bushfield leisure centre, Werrington leisure centre, Jack Hunt pool and gym and the Lido (seasonal opening).

3) Cancelling your membership

All cancellations should be made by completion of the online form https://vivacity.org/sport/gym-membership/gym-membership-cancellation/ or in person at a Vivacity gyms.  You will not be refunded if you cancel your membership.

4) Expulsion of members or termination of membership by us

We may expel you from Vivacity gyms and/or end your membership without notice if, at any time:

- you break the conditions of your membership agreement

- you do not comply with the rules and regulations of Vivacity Leisure Centres (these are displayed in each of the premises)

- you allow another person to use your membership card to get into any of our centres

- your conduct is such that in our opinion, it may be injurious to the character, name or interests of Vivacity Leisure Centres, or is such that it makes you unfit to associate with other members of the gyms

- any part of your monthly membership payment which is due and payable remains unpaid thirty days after the due date for payment

In the event that we terminate your membership, we will not refund payments received. We may end your membership for any reason by giving you one full calendar month’s written notice to cancel it. 

5) Limitation of liability

By law we do not have to pay you compensation for any service, facility or equipment not being available because of health and safety reasons or where it is for the benefit of your membership. We will not pay you compensation if we have failed to carry out our duties due to a fault of your own: someone else not connected with providing our services under these terms; or events which we could not have known about beforehand even if we had taken all reasonable care. We have the right to make changes to the type of facilities we provide if we give you notice. We will not be liable for any loss or damage caused by these changes, unless this loss or damage is caused by something we have done or failed to do or cannot be avoided by law. You bring all personal belongings to the gym at your own risk. We accept no liability for loss or damage to property of members which is not caused by our employees. Nothing in these terms and conditions will exclude or limit our liability for fraud or death or personal injury caused by our negligence. If we are found to have any liability to you for loss or damage to property our liability to compensate you is limited to a reasonable amount, taking account of factors such as whether the damage was due to something we did or failed to do.

6) Physical health of member

It is your responsibility to make sure that you are capable of doing the exercise provided by any programme you follow or any class you attend. You should consult your doctor before you begin any programme or class if you are not sure whether or not it is suitable. If you have any concerns about your physical condition, you must get medical advice before using our facilities. Before using our facilities you must first complete a Health Commitment Statement and have a supervised gym induction session with a qualified member of our fitness team. We may refuse you access to our facilities if we consider the use of such facilities could put your health at risk.

7) Events beyond our reasonable control

If we are not able to provide all the services and facilities at your gym for 60 days in a row or longer for ‘reasons or events outside of our reasonable control’, either you or us will be entitled to cancel your membership immediately after giving notice in writing. By law we do not have to pay you compensation in these circumstances and during this period. ‘Reasons or events outside of our reasonable control’ could include, but are not limited to, natural disasters, a government’s actions, war or national emergency; acts of terrorism, protest, riot, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not they relate to our workforce), restraints or delays affecting carriers or not being able to get supplies of suitable materials on time or not at all.

8) Change to terms

We may change these Terms & Conditions at any time. When we do make changes that affect you, we will give you reasonable notice of the changes that we plan to make. 

This promotion ends on 30 September 2019. 

Privacy and data protection policy

Vivacity will process your personal data lawfully and fairly. We will ensure that when you trust us with your personal data we will only process it for the reason it was collected for and to keep you up to date on other products or services we provide that are likely to be of interest to you where applicable. We will do our very best to ensure accuracy of your personal data and we will endeavour to keep your personal data secure from loss, destruction or damage by having strong processes in place to prevent this. We will also provide simple ways for you to query or amend the personal data we hold about you.