You can find the latest information regarding our venues and services and our response to COVID-19 here.

Gym membership cancellation form

Following the latest government announcements our Leisure Centres are currently closed. Gym memberships are automatically frozen and no payments will be taken whilst we remain closed.

If you still wish to cancel your membership, you can do so using the form below.

If you want to contact us, please email

We thank you for your understanding and patience during this difficult time.

You can find this on the back of your purple Vivacity Card
Select all that apply and use the 'Other Reasons' field below for any additional information you wish to provide

Thank you for completing this form - your reasons for leaving will help us understand how we can improve our overall gym offer. Press the submit button and you will see a 'thank you' note on this page to confirm we have received it. If you have not received the 'thank you' please contact