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Contact us

Gym membership cancellation form

We are sorry that you are thinking about leaving us...If there is anything we can do to change your mind, please get in touch and we'll be more than happy to help you.

 

 For direct debits coming out on the 1st of the month - notice to cancel must be submitted on or before 22nd of the month.

For direct debits coming out on the 16th of the month - notice to cancel must be submitted on or before 8th of the month. 

If you are unsure of your direct debit date or if  you want to contact us, please email membership@vivacity.org, call us on 01733 864000 or speak to a staff member at the gym.

You can find this on the back of your purple Vivacity Card
If you joined online what gym did you collect the card from?
Select all that apply and use the 'Other Reasons' field below for any additional information you wish to provide












Thank you for completing this form - your reasons for leaving will help us understand how we can improve our overall gym offer. Press the submit button and you will see a 'thank you' note on this page to confirm we have received it. If you have not received the 'thank you' please contact cancellations@vivacity.org.