Privacy Policy

Privacy Policy

Vivacity are committed to protecting your data both on and off-line, your privacy is important to us. We collect certain types of information including Visitor/Library card number, or your name, address and contact details. We also record information about traffic patterns as well as personal identifying information and aggregated data.

Your privacy is important to us

Personal Data

Personal data is collected when users voluntarily provide such information to Vivacity Peterborough Culture & Leisure via our online forms used for enquiries or registration for offers.

Aggregated Information

Aggregated information is collected through various methods. For example, Vivacity Peterborough Culture & Leisure may choose, at certain times and without prior notice, to collect IP addresses, however this information does not compromise your anonymity.

Use of Cookies

Vivacity Peterborough Culture & Leisure may choose to introduce features to its website that use ‘cookies’ to remember user information, however cookies may only be collected in order to improve your visitor experience by ‘remembering’ information you may have previously entered.

If you choose to delete these cookies, you can do so with no detrimental effect. Further guidance on how to delete cookies can be found at

Use of Information

Vivacity Peterborough Culture & Leisure uses both the personal and aggregated information we collect primarily for the purposes of improving content on our website and to notify users about website updates, promotional offers or announcements we believe will be of interest to you.

Vivacity Peterborough Culture & Leisure may also share information with third parties who perform a particular service on our behalf, such as sending e-mails. If Vivacity Peterborough Culture & Leisure is sold or transferred to another entity, customer information will of course be one of the transferred assets.

Links to Other Sites

It is important to note that the Vivacity website may contain links to other websites of suppliers or affiliated partners and that those sites may not follow the same privacy policies as Vivacity Peterborough Culture & Leisure. For instance, if you click on a link, it may take you away from one of our websites and to an entirely different site. This can include links from content providers, authors and partners who may use the Vivacity logo and or style as a result of a co-branding agreement. These sites may send their own cookies to you, and may collect data and make uses of it that Vivacity Peterborough Culture & Leisure would not. The use of any information or materials that you may access at these external sites is purely voluntary. You should not rely on their contents without independent and thorough review of the accuracy, completeness, effectiveness, timeliness and correct sequencing. These external sites may also refer to specific commercial products, processes, or services by trade name, trademark, service mark, manufacturer or otherwise. Unless Vivacity Peterborough Culture & Leisure has provided specific authority, such references in no way indicate our endorsement, recommendation or preference.

Additional Information

No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Vivacity Peterborough Culture & Leisure to intercept or access transmissions or private communications unlawfully. While we strive to protect your personal information in accordance with the Data Protection Act 1998, Vivacity Peterborough Culture & Leisure cannot ensure or warrant the security of any information you transmit to us. Any such transmission is done at your own risk.

Under no circumstances, including but not limited to negligence, shall Vivacity Peterborough Culture & Leisure be liable for any special, incidental or consequential damages that result from the use of information or materials on our website.