Contact us

Contact us

We'd love to hear from you. Contact us to give us your feedback, make an enquiry about one of our services or venues, or just if you would like to speak to someone. 


We will aim to get back to you within 5 working days. If you require an immediate response please contact the relevant site during open hours.

Got something to say? Compliment or complaint? Either way, we’d like to hear from you.

General enquiries & feedback

Contact us on-line form

If you have been impressed by our incredible service, or if you feel our standards are slipping, please let us know.

Just complete the form on this page. We’ll respond within five working days of hearing from you.


Contact one of our services directly

Sports & Healthy Living 01733 864760
Libraries 01733 864280
Arts and Heritage 01733 864663
Key Theatre - Box Office 01733 207239

We will aim to get back to you within 5 working days.

We may feel a reply is necessary even if the box isn't ticked

Vivacity will process your personal data lawfully and fairly. We will ensure that when you trust us with your personal data we will only process it for the reason it was collected for and to keep you up to date on other products or services we provide that are likely to be of interest to you where applicable. We will do our very best to ensure accuracy of your personal data and we will endeavour to keep your personal data secure from loss, destruction or damage by having strong processes in place to prevent this. For more information see our privacy policy on our website.